Onsite training services generally includes a classroom content preparation process that considers all aspects of operational, compliance, audit, regulatory agencies, policies, procedures, products and services. Casino Essentials will customize onsite training programs that exceed the Casino’s expectations. Casino Essentials will develop customized training and provide onsite training in any of the following areas:
Casino Essentials offers Casinos the training they are required to know about suspicious activities in Gaming, according to the IRS and FinCEN, including a 'hands-on' workshop that will cover all aspects of SARC fundamentals, tracking, filing, auditing and training.
The following sample is not all-inclusive of the training services available by Casino Essentials and may adjust in accordance with a Casino’s request for additional services.
Sample Class Agenda: The Client has final approval of materials including a written test, overview of subject, compliance requirements, reporting expectations, industry practices and Casino procedures.
2 Hour Course
Title 31 & SARC overview: History
Financial crimes of money laundering and tax evasion
Steps that the Government is taking to prevent and detect financial crimes through reporting requirements of Title 31 and suspicious activity reporting
Casino vulnerability to financial crimes
SARC fines & penalties Information
Compliance requirements for tracking, reporting and filing
Roles & responsibilities
Suspicious activity reporting requirements
Examples of suspicious activity according to the IRS & FinCEN
What to do when you observe suspicious activities
Why it is essential to report suspicious activity
Questions & answer session
Casino Essentials offers high-impact leadership training, custom learning and development programs, and professional services designed to help individuals, groups, and organizations develop their leadership capabilities.
We believe that individuals and organizations have a tremendous capacity and responsibility to lead. Harnessing this capacity requires the intentional development of individual leadership capabilities.
Our leadership offerings target a variety of leadership and management-related capabilities such as:
- Leading at All Levels — Develop the leadership skills and behaviors you need to keep your team, department, or organization on track, no matter where you are in your career.
- Guiding and Developing Others — Gain valuable tools, techniques, and strategies to help you support and maximize the performance of others.
- Thinking for Results — Expand your thinking capabilities so that you can strategically and skillfully deal with complex, "big-picture" situations.
- Driving and Implementing Strategy — Learn to tackle critical organizational issues from a strategic and operational perspective.
- Self-Leadership and Development — Understand and develop your emotional intelligence to improve your personal leadership effectiveness.
Casino Essentials offers a comprehensive guest service program that educates employees on how to handle the operational processes as part of the guest experience. We teach guest services based on the guest’s perspective while balancing procedural requirements, ensuring a win-win for Casino Operations, compliance and guest service. Enhance your service standards with training offered by Casino Essentials.
Ask us about our consulting services that assist with process improvement, redesigning performance criteria, employee recognition, schedule adjustments and bid process, service standards development, secret shopper program evaluation and service recovery program development. |
